Many times QuickBooks client might find their
screens frozen while opening QuickBooks desktop. If the screen stops responding
to any commands, or a message gets displayed saying “not opening error” or “QuickBooks Not
Responding”, you need to tackle
the problem using some steps. This article will help you review your issues of
the software and also guide you through the potential solutions. Let us initial
look at why you must be facing this error.
Reasons of the error
·
Longer company name than the prescribed boundary
·
Damage hard drive
·
Corrupt or missing INI file
·
Damaged Windows Operating System or older version of Windows
·
Broken QuickBooks installation files
Essential Things to be Careful About
·
The Windows date and Time settings
should be locate according to the US timeline.
·
Make sure you are using the newest
version of QuickBooks
·
Ensure there is no other difficulty
with the system networks
How
to go about solving the error?
We
have provided some troubleshooting steps that you can try to solve your
conflict. However, since this error is specific to the Operating System,
getting methodological help from the QuickBooks client help is recommended.
Call on +1-800-469-4817 to have your problems solved.
1. Download QuickBooks Install
Diagnostic Tool
Run
the QuickBooks Install Diagnostic Tool which can assist troubleshoots any basic
error causing your desktop to freeze. Restart the computer after installing
this tool.
2. Reboot your PC
Reboot your
system and open your QuickBooks Desktop.
If the difficulty persists, try disabling your firewall temporarily. If the
error is caused by any anti-virus software installed on the network computers,
the issue will solve through this step. You can then modify the settings of
your anti-virus accordingly.
3. Rename the INI file
Rename the QBWUSER.INI file. By doing so, you
are removing the data that stores the before opened company files. insert .older
to the file name, example: QBWUSER.ini.old
4. Reinstall QuickBooks
software
One
more way to go about is by re-installing the software using Clean Install. But
this can erase your data, so be careful and call for technical assistance on
1-888-412-7852
5. Open the company
files from an unusual
location
If
other files or sample files are not freezing or working normally, try doing the
same with the Company file. Open it from a dissimilar location than the folder
it was in before.
To
open the file from a different location, you need to first open the computer
window. Discover the file with ‘. qbw’ extension and find the network drive it
belongs to. Copy the company file and paste it to the C drive in the folder
“QBTEST”. Now simultaneously open the company file while pressing the Control
key on your keyboard. Now, restore the company file using the option ‘Restore
and Existing file’ on the QuickBooks.
6. Try changing the admin of
the Windows Operating system
Sometimes,
the error can be caused due to a dissonance between the existing client profile
of Windows and the QuickBooks software. Try running from a new user account and
see if it favors the cause.
Source URL: https://bit.ly/2HBiDaN
Though the error of “QuickBooks Not Responding “can be resolved using these
steps, but there is no assurance of the reason and effects of this error. Thus,
it is always recommended to take help from the Customer help of QuickBooks
which is readily available. The number of QB Pro Solution is +1-800-469-4817.
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